Privacy Policy

1. Introduction

Kowalski Precision LLC ("Company", "we", "us", or "our") operates the BalloonifyIQ application ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you create an account:

• Account Information: Email address, first name, last name, and password
• Profile Data: Display name and account preferences
• Authentication Data: Login timestamps and authentication tokens

2.2 Usage Information

We automatically collect information about your use of the Service:

• Service Usage: Number of AI calls made, subscription plan, usage limits, and billing cycle data
• Technical Data: Browser type, device information, IP address, and access logs
• Application Data: PDF processing history, dimension reading results, and correction data

2.3 Content You Upload

When you use our Service, we process:

• PDF Files: Technical drawings and documents you upload for dimension reading
• Annotations: Balloons, text notes, and markups you create
• Correction Data: Edits you make to AI-generated dimension readings

3. How We Use Your Information

We use the collected information for the following purposes:

Purpose	Data Used	Legal Basis
Account Management	Email, name, password, preferences	Contract performance
Service Delivery	PDF files, usage data, technical information	Contract performance
Billing & Subscriptions	Usage counts, subscription data, email	Contract performance
Customer Support	Email, account information, usage history	Legitimate interest
AI Improvement	Anonymized correction data, usage patterns	Legitimate interest
Security	Login data, IP addresses, access logs	Legitimate interest

4. Data Sharing and Disclosure

4.1 No Third-Party Sharing

Your data is never shared outside of Kowalski Precision LLC. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4.2 Service Providers

We use the following trusted service providers to operate our Service:

• Google Firebase: Authentication, database, and hosting services
• OpenAI: AI-powered dimension reading (only image data is sent, no personal information)
• Railway: Backend server hosting

These providers are bound by strict data processing agreements and only process your data as necessary to provide their services to us.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.

5. Data Storage and Security

5.1 Data Storage

Your data is stored securely using industry-standard practices:

• Account Data: Stored in Google Firestore with encryption at rest
• PDF Files: Processed temporarily and not permanently stored
• Training Data: Anonymized and stored in secure databases
• Passwords: Encrypted using Firebase Authentication security measures

5.2 Security Measures

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Regular security updates and monitoring
• Access controls and authentication requirements
• Secure API endpoints with token-based authentication

6. Data Retention

We retain your information for the following periods:

• Account Data: Until you delete your account or request deletion
• Usage Data: For the duration of your subscription plus 30 days for billing purposes
• PDF Files: Processed temporarily and deleted immediately after processing
• Training Data: Anonymized data may be retained indefinitely for AI improvement
• Support Communications: Up to 2 years for quality assurance

7. Your Privacy Rights

7.1 Access and Correction

You have the right to:

• Access your personal data and obtain a copy
• Correct inaccurate or outdated information
• Update your account preferences and profile information

7.2 Data Deletion

You may request deletion of your account and associated data by contacting us at help@kowalskiprecision.com. Please note:

• Account deletion is permanent and cannot be undone
• Anonymized training data may be retained for AI improvement
• Some data may be retained for legal or regulatory compliance

7.3 Data Portability

You can export your data at any time through the Service's export features or by requesting a data export from our support team.

8. Cookies and Local Storage

Our Service uses the following data storage technologies:

• Authentication Cookies: To maintain your login session
• Local Storage: To temporarily store application preferences
• Session Storage: For temporary data during your browsing session

You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of the Service.

9. International Data Transfers

Your data is primarily stored in the United States through our service providers (Google Firebase, Railway). By using our Service, you consent to the transfer and processing of your data in the United States, which may have different data protection laws than your country of residence.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Sending an email to your registered email address
• Posting a notice in the Service
• Updating the "Effective Date" at the top of this policy

Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

13. Compliance with Privacy Laws

This Privacy Policy is designed to comply with applicable privacy laws, including:

• California Consumer Privacy Act (CCPA)
• General Data Protection Regulation (GDPR) for EU users
• Michigan Consumer Privacy Act
• Other applicable state and federal privacy regulations

Last Updated: November 1, 2025